WorkForce Software | Workforce Management Software | WorkForce Suite
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NICE Workforce Management
NICE Workforce Management
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capterra.co.uk
Capella University uses NICE Workforce Management (WFM) to support employee scheduling, real-time adherence, reporting, forecasting, and paid time off (PTO) planning for its front and back office employees. Learn more: https://bit.ly/3Cld0MV #WorkforceManagement | NiCE | Facebook
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Capella University uses NICE Workforce Management (WFM) to …
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FacebookNiCE
We’re honored to be named Best Workforce Engagement Management (WEM) Platform at the 2025 CX Awards by CX Today. This award recognizes how NiCE CXone Mpower brings together AI-driven forecasting, quality, coaching, and performance into one intelligent platform, helping organizations optimize in real time, empower employees, and elevate CX. Thank you to our customers, partners, and teams for driving innovation forward with us. #CXoneMpower #WEM | NiCE | Facebook
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We’re honored to be named Best Workforce Engagement Managem…
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FacebookNiCE
🎧 “So… what’s it like to be a call center agent?” For years, the answer wasn’t easy. That's why NiCE introduced CXone Mpower Workforce Management, with CLO (Cognitive Load Optimization), driven by advanced AI. CLO understands how work feels for agents, not just how it looks in a queue. It balances tasks intelligently, reduces overload, and helps agents focus on what matters most: delivering great customer experiences. The future of WFM puts people first… and with NiCE, the future is already her
🎧 “So… what’s it like to be a call center agent?” For years, the ans…
86 views1 month ago
FacebookNiCE
NEXT WEEK! Learn how CXone Mpower orchestrates AI-powered workflows, agents, and knowledge to achieve the C-suite’s ultimate goals—lower costs and higher satisfaction on a massive scale. Join our webinar series  from February 25-27 with Metrigy's Robin Gareiss, Constellation Research, Inc.'s Liz Miller, and Opus Research's Amy Stapleton. Register before time runs out: https://bit.ly/4h41zI8 #CXoneMpower #ArtificialIntelligence | NiCE | Facebook
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NEXT WEEK! Learn how CXone Mpower orchestrates AI-powered …
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FacebookNiCE
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