Resolve child incidents when its Parent (Problem) ticket get resolved using After business rule.
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Resolve child incidents when its Parent (Problem) ticket get resolved using After business rule.
Welcome Everyone!! In this video we explore how ServiceNow handles the resolution of parent and child incidents using after business rule. Discover how resolving a parent ticket automatically triggers the resolution of its associated child incidents, streamlining your workflow and ensuring that all related issues are addressed efficiently ...
1.4K viewsAug 12, 2024
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