Customer Management | What is Customer Relationship Management? | Great Learning
44:12
YouTubeGreat Learning
Customer Management | What is Customer Relationship Management? | Great Learning
The process of managing a company's relationships with its potential and existing customers is known as customer management. In this course, we'll understand the fundamental aspects of customer management. We'll learn how customer management is a broader concept when compared to CRM. We'll also differentiate customer relationship management ...
6.3K viewsApr 21, 2022
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