Americans across the country have objected the privacy invasion of the infamous mass surveillance company Flock Safety as a ...

A ransomware group claims to have stolen personal data tied to 2.2 million Kodak customers, but no state breach notification ...

The Seiko USA website was defaced over the weekend, displaying a message from attackers claiming they stole its Shopify customer database and threatening to leak it unless a ransom is paid. Visitors ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

Utrecht-based Eurail BV has acknowledged that customer information has been involved in a cybersecurity incident. According to an official statement, an unauthorized person gained access to the ...

FileMaker Pro is the biggest Windows app that Apple makes, it and its Mac version are a crucial part of businesses large and small — and it was nearly owned by Microsoft. Here's the story of the huge ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth. by Rachel DuRose Customer-centric organizations follow a simple principle: ...

The customer complaints received by the Consumer Financial Protection Bureau are not just a list of grievances. They are a vital source of information for banks and financial services firms, and must ...

Texas Attorney General Ken Paxton is suing Allstate insurance company for allegedly illegally collecting, using and selling the driving behavior data of over 45 million Americans. Paxton filed the ...

As organizations increasingly recognize the importance of cohesive data management strategies, the relationship between marketing, data management and IT teams is evolving. According to an October ...

MADRID, May 14 (Reuters) - Spanish bank Santander (SAN.MC), opens new tab said on Tuesday some customer and employee data in a database hosted by an outside provider was accessed by an unauthorized ...