It's not very scientific but it certainly is revealing: Anytime I get a rash of inquiries on one subject over a short period of time, I know a hot topic is brewing. Processing Content These days, a ...

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And yet, my feeds on X and Threads are full of people mad about losing their Gold status. I think it’s fair to say that if you introduce something that is tangibly better for your customers, and they ...

EWING, N.J.--(BUSINESS WIRE)--Cenlar, a commercial bank and leading mortgage loan subservicer, announces the launch of a new recapture program designed to help clients retain and strengthen homeowner ...

Betterment has launched a pilot of its planned client referral program for a select group of registered investment advisors using its custodial platform, according to the firm and a recent regulatory ...

BNY Pershing and Goldman Sachs Ayco are entering the client custodial referral market, a space previously dominated by Charles Schwab and Fidelity Investments, with further competitors likely to join ...

Consumer Reports investigation uncovers Kroger’s widespread data collection of loyalty program members to create secret shopper profiles Investigation reveals that profiles can be inaccurate and may ...

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At my university and in the higher ed media, I frequently hear talk of students being “customers” and, by implication, needing to be thought of and treated as such. While I don’t see a need to butt ...

Microsoft is announcing some new hardware today, but it’s a bit different from a typical Surface device. The Windows 365 Link, which launches in April for $349, is a mini desktop PC that exists ...

Microsoft will start selling a thin client device that lets workers boot directly to Windows 365 “in seconds,” the company announced on Tuesday. Windows 365 Link will cost $349 when it launches next ...