CMSWire

PolyAI Launches Agent Development Kit to Put Enterprise CX Development Back in Developers' Hands

PolyAI's new Agent Development Kit lets enterprise developers build on CX AI agents using their own IDEs, coding assistants ...

Adobe deploys AI agents across its customer experience tools

Adobe Inc. today unveiled a new enterprise platform designed to coordinate artificial intelligence agents across marketing, ...

Adobe builds an ‘agentic content supply chain’ for the AI era

New GenStudio and Firefly capabilities automate content creation and provide agentic assistants to keep up with branding as ...
TechCircle

Coforge rolls out AI-native platforms to help airlines boost CX, manage disruptions

Mid-tier IT services firm Coforge on Tuesday announced the launch of two AI-native solutions—Voyager.AI and ...

Granicus Launches Federal Experience Cloud (FXC) to Help U.S. Federal Agencies Achieve Constituent Outcomes at National Scale

Granicus, the global leader in government experience technologies and services, today announced the launch of Federal Experience Cloud (FXC). FXC is a FedRAMP-authorized digital engagement and ...

How to Speak With a Real Person at Best Buy Customer Service

Sometimes the help you need doesn't fit in one of the pre-recorded number dial options, and speaking with a human on the ...