In a call centre in Datchet, a customer service agent picks up the phone to a disgruntled person on the line – ‘problems with your car financing?’, ‘how can I help you?’ Good customer service can be a ...

The inspector general for the Department of Homeland Security is scrutinizing use of force by ICE, according to Democrats in Congress who requested the report. By Michael Gold Reporting from the ...

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models from leading AI companies and a set of capabilities to build generative AI applications. This sample ...