Many businesses are using social media sites to improve customer service. — -- When a Stanley Cup broadcast suddenly went black in late April, many Comcast subscribers simply scooted to Twitter ...

It’s hard to prevent bullying if you don’t know it’s happening. That’s why researchers at the University of Wisconsin-Madison have developed a program that they say is capable of detecting evidence of ...

Most marketers know that Twitter works as a platform for engagement and brand awareness for consumer and media brands, but not so many are harnessing Twitter’s full potential as a brilliantly ...

Formerly a must-have social app, Twitter for Mac is no longer visible in the Mac App Store, but you could still use the X iPad app on Apple Silicon. The Elon Musk era's changing of Twitter to X has ...

A year or so ago, my lab started a study of how narcissists use Twitter. I even recruited some of you to be guinea pigs. After a lot of churning through the peer review process, we finally have some ...