The growing demand for mobile applications is set to challenge the apprehension that enterprise telephony buyers have toward open source telephony offerings. As IT departments strive to meet new ...

Hoping to attract more mid-size and enterprise customers, Zoho is adding a number of features to its software suite, including a blockchain time-stamp feature in Zoho Sign. Zoho has added a range of ...

AS THE PRESIDENT and CTO of a start-up company that is trying to pioneer a new space as a telephony service provider, Jonathan Taylor has his work cut out for him. The core mission of Scotts Valley, ...

Dr. Chris Hillman, Global AI Lead at Teradata, joins eSpeaks to explore why open data ecosystems are becoming essential for enterprise AI success. In this episode, he breaks down how openness — in ...

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One of the most important things these days while managing small businesses and startups is to totally get rid of the hassles that come along with telephony. Being able to manage customers on inbound ...

Internet-based telecom technology has come of age and is now providing businesses with quantifiable benefits. Its tax season and the accountants and partners at J.H. Cohn, the 13th biggest accounting ...

The official Skype app has finally rolled out on selected Windows Phone handsets, following a beta of the Microsoft-owned internet telephony service. Users of a range of handsets running Windows Phone ...

For years, the promise of integrating voice with data on the same network has been making the rounds in the IT space. The significantly lower cost of operating an IP network compared to alternative ...

Over the past few years, the callcenter industry has seen a conversion from closed proprietary solutions to a more open, standardsbased environment. Many believe this year will result in modest growth ...

According to the folks at Bing Software, telephony is dead on the Mac. They say that Apple has told them that telephony is no longer of interest to them or their customers. “Mac OSX does not support ...

(For those new to the column, Forward Migration is our term for companies moving from Wintel machines to Macs — or at least adding or increasing the number of Macs they use. A forward migration kit is ...