Following a dip in client interest that lasted around a decade, the work-at-home agent (WAHA) market in Canada’s call center industry is undergoing a semi-revival, as two sizable BPOs – ...

TORONTO, Aug. 3, 2021 /CNW/ -- Teleperformance, a leading global group in digitally integrated business services, announced that its Canada operations received the prestigious Great Place to Work® ...

Toronto, Jan. 24, 2018 (GLOBE NEWSWIRE) -- Teleperformance, the worldwide leader in omnichannel customer experience management, is pleased to announce the expansion of its Work-At-Home-Agent program ...

MCCI Multi-Channel Communications Inc., a Toronto, Canada-based call center services firm has been acquired in an all cash deal by Teleperformance USA, a subsidiary of the French firm SR.

A Thunder Bay call centre will re-hire about 100 workers. Teleperformance Canada laid them off back in March after it lost a major client. Now that the company has secured a new client, it's not only ...

Teleperformance, the global leader in outsourced multichannel customer experience management, announces the addition of Jacques St. Laurent and Terry Rybolt as Non-Executive Chairman and Chief ...

TORONTO, Aug. 3, 2021 /CNW/ -- Teleperformance, a leading global group in digitally integrated business services, announced that its Canada operations received the prestigious Great Place to ...