CHARLESTON, W.Va. — State Public Service Commission Chairman Charlotte Lane says the quality of service for cable operator Suddenlink Communications deteriorated when it was purchased by ...

Legislators could be asked for help in pushing communications provider Suddenlink to reestablish a customer service center in West Virginia. Charlotte Lane Charlotte Lane, the chairwoman of the Public ...

Jul. 3—CHARLESTON — Dubbing a telephone and internet provider's response to "disastrous customer service problems" as "completely inadequate," the Public Service Commission of West Virginia has called ...

LITTLE ROCK (KATV) — A cable and internet service provider in Arkansas seems to be failing its customers. Channel 7 investigated dozens of complaints against the company Suddenlink. Suddenlink, which ...

CHARLESTON, W.Va. (WSAZ) – The Public Service Commission of West Virginia is requesting that Suddenlink submit a plan to correct insufficiencies in customer service. The correction plan is to be filed ...

FORT GAY, W.Va. (WSAZ) - It’s been two weeks since Suddenlink Communications, or Altice USA responded to the West Virginia Public Service Commission, answering questions about issues with their ...

Aug. 24—During the state's history, West Virginians have had to fight — for miners' rights, for black lung benefits, for their country and, sometimes, to eke out a living when the coal mines were shut ...

CHARLESTON, W.Va. — West Virginia regulators fined Suddenlink Communications $2.2 million on Wednesday and ordered it to locate a call center in the state following customer complaints about the ...

The West Virginia PSC fined Suddenlink more than $2.2 million Wednesday. (File Photo) CHARLESTON — The West Virginia Public Service Commission announced Wednesday a $2.2 million fine for TV and ...

A week after Suddenlink’s all-digital transition on Nov. 14 in Humboldt County, customers are still experiencing cable disruptions. Customers experiencing problems with the transition were in a line ...

LAKE CHARLES, La. (KPLC) - After Hurricane Laura struck Southwest Louisiana at the end of August, Suddenlink’s CEO visited Lake Charles in September and said he expected service to be fully restored ...