The market is gaining momentum as organizations adapt their networks to support a mix of on-premises systems and public cloud platforms. By offering, the services segment is expected to register the ...

Software-Defined Networking (SDN) represents a paradigm shift in network management by decoupling the control plane from the data plane, thereby centralising network intelligence and enabling enhanced ...

WESTFORD, Mass.--(BUSINESS WIRE)--Today Aspect Software announced support of Microsoft Azure for its flagship Aspect Via™ Platform, a cloud solution for Contact Center Workforce Management. This ...

The tech giant says that its quantum networking strategy will take a page out of its industry-leading networking portfolio’s book by also adopting a full-stack approach. As part of its forward-looking ...

Privately held Concerto Software is to acquire Aspect Communications in a deal valued at $1 billion that could create the world’s largest call center products and services company, the pair said ...

A series of events – a new management team, the purchase of Voxeo, and the Southwest Airlines win in 2013 – have put Aspect back in the game. And they are out there telling their story. I take my ...