Sitel Group is going for a makeover. The BPO behemoth has officially rebranded, changing its name to Foundever in an apparent move to position itself as an innovator in an industry that has undergone ...

MIAMI, Oct. 7, 2019 /PRNewswire/ -- Sitel Group, a leading global customer experience (CX) management company, today announced the launch of its Sitel My Associate Experience (MAX) program. Harnessing ...

Sitel and ClientLogic, two leading providers of business process outsourcing, have completed the merger they announced in October 2006 and have taken the name Sitel. The combined entity is a single ...

NASHVILLE, Tenn.--(BUSINESS WIRE)--Sitel, a leading global business process outsourcing (BPO) provider, and SATMAP, a world leader in technology for matching customers to call center agents based on ...

MIAMI--(BUSINESS WIRE)--The Globee® Awards, organizers of the world’s premier business awards and business ranking lists, has named Sitel Group® as a Gold-Award winner in the 9th Annual 2022 Sales, ...

Sitel is reportedly set to cut 675 jobs at its call center in Augusta, Georgia, following the cancellation of a service contract with U.S. wireless operator Verizon. All the employees in question have ...

Sitel has published an update concerning a recent security incident involving the Lapsus$ hacking group and Okta. Following the circulation of screenshots by the Lapsus$ group on March 22, which ...

Okta's outsourced provider of support services, Sitel (Sykes) has shared more information this week in response to the leaked documents that detailed the various incident response tasks carried out by ...

MIAMI, Aug. 21, 2018 /PRNewswire/ -- Sitel, the BPO subsidiary of Sitel Group, one of the world's largest customer experience companies, was honored with the Implementation Award by Speech Technology ...

An East Tennessee call center is looking to add two hundred new jobs. Sitel recently opened a location in Knoxville in addition to its original facility in Oak Ridge. The company is looking to hire ...