One of the most enduring problems in field service is knowledge transfer. Experienced technicians who have been around a long time have seen it all, but many of them are approaching retirement — or ...
Boston, MA /PRNewswire/ - PTC today announced that it has completed its acquisition of ServiceMax from an entity majority owned by Silver Lake. The acquisition adds important field service management ...
Barua says that the capabilities now available to ServiceMax under PTC will mean a ‘new era’ for field service management. However, the CEO is acutely aware that laying the critical foundations is ...
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