There are many ways to measure the performance of a company so as to determine if it is doing well. The most common method is to look at its gross or net profit. This, however, isn't always a reliable ...

One of the largest telecommunication providers that offers both wireless and wireline services in Canada wanted a credible third party to assess their contact center activities, identify service gaps, ...

Operational performance ratios measure how different aspects of a company's finances are performing. The fixed-asset turnover ratio, operating cycle ratio and revenue per employee ratio each provide a ...

Most pharmaceutical companies pay considerable attention to the operational performance of their clinical development enterprises. However, despite much anecdotal discussion of performance drivers — ...

Sales hit a new record in 2022 and are expected to increase by a further 10.12% in 2023. Both gross profit and EBITDA margins have significantly improved in recent quarters thanks to an easing of ...

Striving for operational excellence is crucial for business success today. In a previous article, I discussed driving operational success through an effective annual planning process. I encouraged ...

Through literature review and collaborative design, we propose the Focus, Activity, Statistic, Scale type, and Reference (FASStR) framework to provide a systematic approach to health care operation ...

PROSPER is a peer review service to promote at individual nuclear power plants the process and practice of learning from operating experience. It is part of the IAEA’s services for Member States to ...

JetBlue Airways’ view of its fourth quarter financial results has brightened based on stronger-than-expected bookings and operational performance. The New York-based carrier disclosed in a 4 December ...