Developing the strategic value of customer interaction centers is dependent on how well computer telephony platforms are built. A robust platform will reliably, consistently, and dynamically bind ...

The idea of integrating systems is nothing new. IT departments have constantly struggled to link enterprise applications together in a way that enables decision-makers to have the data they need at ...

Among the challenges for IT going forward is what will happen when organisations run thousands of software-as-a-service (SaaS) applications, most of which will be beyond the IT department’s control.

NEW YORK--(BUSINESS WIRE)--Computer Design & Integration LLC (CDI LLC) announced today that it has been honored with Cisco’s Cloud Partner of the Year - Americas US East, for their demonstrated ...

NEW YORK--(BUSINESS WIRE)--Following 18 months of successful acquisitions and integrations, CDI (“Computer Design & Integration LLC”) announced today that it is continuing with its focus on growth by ...