The Post Office’s once-in-a-generation project to replace the controversial Horizon system was “set up to fail” and needs to be reset, its chairman has told the public inquiry. Nigel Railton told the ...

UPMC has been working on transitioning from 10 EHRs to a single instance of Epic since September 2023, and Chris Carmody, chief technology officer, said the team is set to go live with the first wave ...

The statistics are grim. According to various surveys, about 70% to 80% of digital transformation projects fail to meet their objectives. They don’t deliver the expected functionality — often, despite ...

As agentic AI, or embedding AI-powered agents into a company’s operations to reason, analyze and make informed decisions ...

The overhaul of the state of Washington’s financial management system is highlighting the need to have focused priorities and collaboration among state agencies and their private-sector partners.

MPs on the Public Accounts Committee (PAC) were in new territory as they looked for lessons learned from a government IT project that was a resounding success. At a meeting to discuss the Bank of ...

Research has shown digital transformation projects in the APAC region fail at a high rate — and have mixed success at best. For example, Gartner research recently released in Australia found that the ...

Robert Slepin is chief digital officer and senior vice president at Markham, Ontario-based SE Health and emeritus CIO adviser at EHR giant Epic. SE Health is one of the largest diversified home health ...