Overlooking the Phoenix skyline sit some of the city's most important first responders. 911 operators work all hours of the ...

When you’re a 911 dispatcher, it takes a lot, from communication to staying calm under pressure. For one man, he had what it ...

EAU CLAIRE — On the week of April 13, Eau Claire 911 Dispatch will be celebrating, alongside call centers throughout the country, more than 50 years of service during the annual National ...

EMS for county residents is stable for now, but a long-term solution is the only way to solidify continuity for a literally ...

The county is also building two new radio towers, a new 911 dispatch center, and upgrading its radio system technology.

Alpena County 911 was forced to direct its emergency phone calls to Roscommon County 911 after its system went down early ...

Fresh details emerge in the death of Victoria Jones, daughter of actor Tommy Lee Jones. Emergency dispatch audio suggests a ...

Therapy dogs provide comfort to Phoenix 911 dispatchers during stressful shifts, offering solace despite their high-pressure, ...