Organizational theorist and author Geoffrey Moore is credited with stating that the world of content management has moved from a "system of record" mindset to a "system of engagement" model. In my ...

I am increasingly troubled by the focus on collaboration tools without a comparable focus on understanding how employees work together successfully — or why they aren’t collaborating at all. Most ...

Synchronizing browser access to the same sites. As one user browses the Web, the other users trail along automatically and link to and view the same pages from their own Web browsers. For example, ...

Enterprise IT professionals tell us the importance of team collaboration will be increasing over the next 24 months. Clearly, vast supplies of content and data are driving the trend, as these same IT ...

As I watched the CiscoLive! keynote titled Exceptional Collaboration Experiences in the Age of the Connected User, a line from one of my favourite movies, The Princess Bride, kept going through my ...