According to the J.D. Power 2025 U.S. Electric Utility Residential Customer Satisfaction Study,SM released today, rising costs are the primary driver of declining satisfaction among residential ...

Discover how the American Customer Satisfaction Index (ACSI) influences investment decisions and economic performance. Learn why companies with high ACSI scores often outperform others.

SEATTLE--(BUSINESS WIRE)--Washington Federal, Inc. (Nasdaq: WAFD) (the “Company”), parent company of Washington Federal Bank, “WaFd Bank” today announced the results of its annual customer survey ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...

When it comes to connectivity, there is no contest: Fibre Internet beats non-fibre service hands down, according to the American Customer Satisfaction Index (ACSI) Telecommunications Study 2022-2023.

As more and more neighborhood drug stores close their doors, customers are increasingly turning to mail order pharmacies, mass market merchandisers and supermarkets, and are preferring the customer ...

PHOENIX — Cox Communications, Arizona’s largest cable company, and CenturyLink have seen their customer satisfaction scores drop, according to an annual survey from the American Customer Satisfaction ...

This post may contain links from our sponsors and affiliates, and Flywheel Publishing may receive compensation for actions taken through them. Despite inflation pricing out some lower-income customers ...

CALGARY, Alberta--(BUSINESS WIRE)--IrisCX, the smart video platform for virtual product selection, DIY setup, and support, today introduced Session Score, a real-time, AI-based customer satisfaction ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...

Banks in the Charlotte area slipped slightly in keeping customers happy, except for one, according to a new national satisfaction survey that was released Tuesday. Customer satisfaction with bank and ...