This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Enterprises are testing conversational AI to capture context and hesitation long before CRMs ...

WebFX reports that mastering AI prompting is essential for effective use of LLMs, highlighting the importance of creativity, ...

As more than 100 million people use ChatGPT on a daily basis, research has found that such artificial intelligence tools are doing more to the way we communicate than just polishing emails. In the ...

Enterprise management software company Workday Inc. today announced that Sana for Workday is now available worldwide, ...

From the moment that it became socially acceptable (and technically possible) to send marketing text messages, brands have eagerly jumped on the bandwagon; consumers are now accustomed to receiving ...

Agentic AI company Hyro closed a $45 million funding round led by Healthier Capital on Tuesday, bringing its fundraising total to $95 million. The New York City-based startup aims to fill healthcare’s ...

Learn about the rise of “dry-chatting” and how AI is becoming a rehearsal partner for modern communication, especially before emotionally-challenging work situations.

Toast today announced a major expansion of the Toast IQ intelligence ecosystem with a conversational AI assistant for restaurants and food and beverage retailers. With access to real-time and ...

Aetna is rolling out a new artificial-intelligence-powered, conversational tool designed to make it easier for members to understand and navigate their health and benefits. The AI assistant is ...

Redfin has launched a new AI-powered “conversational home search” on its website, allowing users to find homes through natural dialogue instead of filters. Built with Sierra’s AI platform, the tool ...

Google Maps launches Ask Maps, a Gemini-powered conversational feature for local discovery in the U.S. and India, plus a navigation overhaul in the U.S.