Q: I recently contacted you about a problem I was having and your response was to ask if I had rebooted the computer. Well, I rebooted the computer and the problem went away. My question now is: Why ...

There are few certainties in life: Death, taxes, and turning your computer off and on when there’s a problem. This advice is usually the first tip you get from friends, family, and tech support.

I had the problem with my computer for awhile, it turns out that my memory was responsible for it. You might want to make sure your memory is seated correctly, or maybe it's just some bad memory.

Microsoft’s having a tough year with reboots. First it was a reboot ad infinitum in February, brought on by a flawed update to Windows Vista. Now the same thing’s happening to some users who have ...

The good news is that a Microsoft MVP has created a fix for the bug in XP SP3 that causes endless rebooting for some AMD-based PCs. The bad news is that it is designed for individual users, not for ...

The first step is to disconnect all peripherals. If your computer does not hang after disconnecting the peripherals, one of them might be responsible for this issue. In this case, updating or ...