Regarding our continuing saga transitioning from @home to the Comcast High-Speed Internet Service: Email update When we last left off, we had finally solved the connection failure that resulted after ...

Last time I had Comcast, they told me that the professional install was not optional. The installer arrived close to on-time, then looked dumbfounded because my computer didn't have a start button. I ...

There's only so many times that you can write about Comcast acting like a rent-seeking monopolist before reaching the point where nothing will surprise you any more, and I think I'm there. Ars ...

Late to the party, but here's my initial bill, showing the installation fee. Apparently the Comcast astroturf army is out in force. I did indeed call to arrange the installation, because I was ...