Rarely does bad news come wrapped around good news, but if your company needs to upgrade your telephone system, consider yourself lucky. OK, not lucky, because replacing phone systems takes far more ...

IP telephony began humbly as a novelty application that allowed online users to converse over the Internet. Today, it has finally matured enough in both feature sets and network availability that it ...

“The early issues of voice quality, quality of service, scalability, migration, features, and functionality in enterprise IP phone systems have pretty much been solved,” says Jorge Blanco, vice ...

When Education Department officials adopted voice-over-IP technology two years ago, they wanted technology that could smoothly handle customers' calls to the Federal Student Aid office. Now, they view ...

Here’s where to turn when selecting a VoIP provider. Many of these vendors will be familiar, since most also sell legacy phone systems Most of these vendors offer a mix of TDM-based and VoIP products ...

VoIP Pricing Guide: How Much Does a VoIP Phone System Cost? Your email has been sent VoIP service can be a low-cost upgrade from landlines. See how much you can ...