Perceived discrimination in healthcare settings is linked to delays in seeking diabetes care, mediated by poor patient-clinician communication. Younger adults and racial and ethnic minorities ...

Patients' lives are being put at risk by poor communication from health care professionals in hospitals worldwide, according to new research my colleagues and I conducted. Our analysis included 46 ...

There is an exhaustive literature devoted to communicative skills, and in the corporate world, certainly in politics, and in most endeavors in which management of people is important, achievement of ...

One in six patients are deemed to be dissatisfied and demanding. But to prevent difficult medical problems from being redefined as difficult patients, doctors need help ...

Earlier this month, a newer patient came in to see me for a check-up and discussion about her extremely high cholesterol level. In her late 50s with a family history of early-age heart attack, she was ...

Sitting at a patient's bedside is one of the behaviors associated with better doctor-patient communication, patient satisfaction, and trust. During a busy day of consultations, however, it can be ...

Gone are the days when a doctor's word was taken as gospel. The relationship between doctors and patients has undergone a dramatic shift, with many doctors now finding themselves in the position of ...

A professor led a study that found that shared decision-making and the quality of the health care provider's history-taking and physical exam were the main drivers of spinal pain patients' ...

Healthcare communication costs trust, which is essential for good patient care. That loss of trust also translates to tangible healthcare costs. “During our first conversation, all I could think about ...