Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. Khadija Khartit is a strategy, investment, ...

It has been three years since the Central Bank of Nigeria (CBN) introduced agent banking to boost savings. But the scheme has been bogged down by poor network, the erratic biometric-enabled Point of ...

Overview AI agents will automate core banking workflows while assisting frontline teams.Hyper-personalized financial ...

Banks and agents have 72 hours to resolve customer-related issues in agent banking, according to a Central Bank of Nigeria (CBN) guidelines. CBN said financial institutions will be responsible for ...

AI Agents – a sophisticated type of software capable of planning, reasoning, and executing tasks independently – are fast becoming a serious consideration for banks looking to streamline operations ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. This collaboration will integrate Agent IQ’s Lynq® platform with Narmi’s ...

Fidelity Bank Ghana has reaffirmed its leadership in financial inclusion by successfully hosting the 2025 edition of its Agent Certification and Engagement Program across the country. The initiative, ...

The proportion of female agents in Bangladesh's agent banking sector stood at just 9.15 percent as of March this year—well below the Bangladesh Bank's (BB) mandate that women should comprise 50 ...