Without feeling like you're conducting a job interview, tyvm.

Striking up a conversation—especially with a stranger—is a lot like adding kindling to a fire pit and hoping it ignites. Choose the wrong starter, and the flame will fizzle out. But when you get it ...

Make conversations less awkward with this easy tactic. Yes-or-no questions keep conversations from settling into a good flow—or end it before it really starts. The best conversation starters invite ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

One skill I have studied over the course of my 30-year career as a trial lawyer is the art of inquiry. From initial client meetings to preliminary investigation to cross-examination, good information ...